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Do you offer bulk discounts?Yes, we certainly do! Contact us with your specific needs and we'll quote you on a discounted price.
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Can you provide large quantities for end-of-year functions or birthday parties?Yes, we can provide large quantities for special functions. To ensure that we have enough stock on hand, please contact us well in advance with your requirements.
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Can you make a custom gift, like a specific print on a mouse pad or coaster?This will depend on what you have in mind, and your timeline. Generally we don't do custom prints for only one item because it is not time or cost effective. If you have something specific in mind for an end-of-year function and plan to do a bulk order, please contact us and we can discuss your options.
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I've misplaced your banking details...Our banking details are as follows: The Sciencey Company First National Bank Acc nr: 62810071704 Branch code: 250655 Cheque account
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I have an idea for a product...We love to hear your ideas! If you have an idea for something that you would like to see in our store, please let us know. We're constantly improving and expanding our range and would like to incorporate our clients' needs.
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What is The Sciencey Company's return policy for online purchases?At The Sciencey Company, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your online order, you may return it within 30 days of purchase for a full refund. The item must be in its original condition and packaging, and you will be responsible for the return shipping costs. However, if the return is a result of our error (e.g., you received an incorrect or defective item), we will cover the return shipping costs. Please contact us to initiate the return process. Keep in mind that personalized or custom-made items are not eligible for returns unless the item is defective or damaged.
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